RabbitMQ is the central messaging system used by your Private Cloud, allowing all OpenStack services to communicate with one another. Should there be an issue with this communication chain, your cloud may not function as expected. If requests in Horizon are not completing as before, or seem to get stuck, you may have an issue with RabbitMQ. In this guide, we explain symptoms of a RabbitMQ issue and generally how to address them.


This guide requires root access over SSH to your Private Cloud’s control plane nodes. You should be comfortable using the command line when troubleshooting RabbitMQ.

Symptoms of a RabbitMQ Problem

Actions hang in Horizon or when using OpenStackClient. For example when an instance is created but never completes, you may have an issue with RabbitMQ. Additionally, say you try to delete something in Horizon, but the item hangs indefinitely and is never actually deleted. This indicates a probable issue with RabbitMQ.

How Check your RabbitMQ Cluster’s Status

The command rabbitmqctl cluster_status is used to report the status of your cloud’s RabbitMQ cluster. This is a quick way to determine the health of the RabbitMQ cluster.

RabbitMQ is deployed into Docker containers which changes the way you interact with the cluster. To check the status of your cloud’s RabbitMQ cluster, from a control plane node as root, execute:

docker exec -it rabbitmq rabbitmqctl cluster_status

List RabbitMQ Queues

List queue name, current count of queued messages, and count of messages consumed for a private cloud’s RabbitMQ cluster and put the output into a table:

docker exec -it rabbitmq rabbitmqctl list_queues -p / name messages consumers --formatter pretty_table

For example, listing the first few queues:

# docker exec -it rabbitmq rabbitmqctl list_queues -p / name messages consumers | head -20
Timeout: 60.0 seconds ...
Listing queues for vhost / ...
name    messages        consumers
heat-engine-listener_fanout_7025924940fc4f11b89ed31afe5a642c    0       1
scheduler_fanout_257bb53015e3478db4c7c36236923300       0       1
reply_7c1ef96102e643a8bd8827f7191cf4cc  0       1
reply_742233f6bbbb47e196d53e834dffd912  0       0
heat-engine-listener.7b6e3335-0745-4c38-a78c-93eca7f9b336       0       0
watcher.applier.control_fanout_97961841bc9e4304b1dbfe6da039ee0c 0       1
reply_733a0bc0a2e248aea9c307d2dbb6b88b  0       1
neutron-vo-SecurityGroupRule-1.0_fanout_a6dad4171bb94d0aa97ae30b218b779a        0       1
engine_fanout_917e9c14d41d4d69be11122b1bd28485  0       1
reply_b9fa7b24616f40eb9be6e4cb70ebd9d2  0       0
q-l3-plugin_fanout_190b34d25d7444ecb3d901abb971f93f     0       1
reply_849a66b5d7e74d099d89ed842832a7ae  0       1
magnum-conductor.reobzilz72y4   0       0
magnum-conductor_fanout_97e11c7c5ebc46fabfe57adf45a05b11        0       1
reply_faad7408773c4e7ebbaa9abfb9c0534a  0       1
cinder-volume.lovely-ladybug.local@rbd-1_fanout_1d3ef02f49f148618fcb36163687b9cd        0       1
engine_fanout_28b15b87d3ec4541b0d7731b928f6852  0       1

RabbitMQ and Network Partitions

Although uncommon with a stable cloud platform, with RabbitMQ, it is possible for the cluster to go into a Network Partition. To better understand and resolve these types of issues, see RabbitMQ’s Clustering and Network Paritions guide.

Redeploy RabbitMQ Cluster

In worst case scenarios it is possible to redeploy your cloud’s RabbitMQ cluster. This tends to be a last resort effort to get RabbitMQ functioning again. Kolla Ansible is used to redeploy a cloud’s RabbitMQ cluster. For more, see How to Redeploy RabbitMQ Cluster using Kolla Ansible.